Terms of Service — NestRules

1. Acceptance and definitions

These Terms of Service ("Terms") form a binding agreement between you and NestRules ("NestRules", "we", "our"), domiciled at Dirección pendiente de confirmación — disponible a solicitud escribiendo a legal@nestrules.app, Mexico.

By creating an account or using our applications you declare that you have read, understood and accept these Terms and our Privacy Policy. If you do not agree, do not use the service.

Definitions

Service: NestRules' mobile (iOS, Android) and web applications, together with associated sites and APIs.
Account: the record you create with your email or a social provider, from which you manage your family.
User content: all information you enter: profiles, rules, allergies, medical notes, emergency phones, invitations to family members and caregivers.
Caregiver: the person with whom you share a guide or whom you invite to your family.

2. Eligibility and account

To create and keep an account you must:

Be at least 16 years old.
Be a parent or legal guardian of the minors whose data you enter in the Service.
Provide truthful, current and complete information at registration.
Keep your credentials confidential and notify us of any suspected unauthorized use.

You are responsible for all activity under your account, including the access of caregivers you invite.

3. Description of the service

NestRules lets you define, organize and share care rules for your children with family members and caregivers. Core features include:

Creating children's profiles with care information.
Defining caregiver roles (grandparent, babysitter, etc.) and activity-based permissions.
Generating shareable guides via links or codes.
Exporting guides as PDF.
Receiving notifications about relevant activity (for example, when someone opens a shared guide).

We may add, change or remove features at any time. If a feature is permanently discontinued, we will provide reasonable advance notice.

4. License to use

We grant you a limited, personal, non-exclusive, non-transferable and revocable license to use the Service in accordance with these Terms and solely for personal and family purposes. You may not:

Copy, modify, adapt or create derivative works of the application.
Reverse-engineer, decompile or attempt to extract the source code.
Resell, sublicense, rent or commercialize the Service or access to it.
Use the Service to provide professional childcare services without a prior commercial agreement with us.

5. User content

You retain ownership of all User Content you enter. By uploading it you grant us a worldwide, non-exclusive, royalty-free license limited to:

Hosting, storing and replicating the content to provide you the Service.
Generating guides and PDFs from your content.
Displaying the content to the people with whom you share it via a link or invitation.

This license ends when you delete the content or close your account, except for backup copies overwritten within the period stated in the Privacy Policy.

6. Plans, pricing and billing

We offer free and paid plans. Prices are shown in the app and may vary by country and distribution channel.

Trial period

If we offer a trial period, billing starts automatically when it ends unless you cancel first.

Auto-renewal

Subscriptions renew automatically at the end of each billing cycle until you cancel. You can cancel any time from your account (web) or from your store's subscription settings (iOS / Android).

Price changes

If we raise the price of your plan, we will notify you at least 30 days in advance. If you do not agree, you may cancel before the new price takes effect.

Refunds

For web purchases, Stripe's refund policies and applicable local law apply. For purchases made on the App Store or Google Play, refunds are handled directly by Apple or Google respectively; we follow their policies.

Under article 56 of the Mexican Federal Consumer Protection Law, you may revoke your consent within 5 business days after contracting without penalty, provided you have not begun using the service. In the European Union, you expressly agree that the Service starts being provided during the 14-day withdrawal period, and you therefore waive that right under Directive 2011/83/EU art. 16.m once you have used the Service.

7. In-app purchases and stores

Subscriptions purchased inside the iOS or Android app are additionally subject to the Apple Media Services or Google Play terms. In particular:

Charges are made through the user's Apple ID or Google Play account.
Cancellation must be made from the respective store's subscription settings at least 24 hours before the end of the current period.
Refunds are requested and processed by the store, not by NestRules.

8. Acceptable use

You must not:

Use the Service to harass, threaten, defame or harm other people.
Interfere with the security or operation of the Service (unauthorized load testing, automated scans, bypassing usage limits).
Attempt to access accounts or data that do not belong to you.
Use NestRules' name, trademark or likeness without written authorization.
Share guide links with people outside the minor's circle of care.

9. Disclaimers

The information you enter (allergies, phone numbers, instructions) is provided by you and will be read by the caregivers you choose. NestRules does not validate the accuracy of that data and is not responsible for decisions made based on it.

The Service is provided "as is" and "as available", without express or implied warranties of merchantability, fitness for a particular purpose or freedom from defects, to the maximum extent permitted by applicable law.

10. Limitation of liability

To the maximum extent permitted by applicable law, our total cumulative liability to you for all claims arising from the Service will not exceed the greater of:

one hundred United States dollars (USD 100), or equivalent in local currency; or
the amount you paid us during the 12 months preceding the event giving rise to the claim.

In no event will we be liable for indirect, incidental, special, consequential or exemplary damages, loss of data, loss of revenue or loss of profits, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes or limits liabilities that cannot be excluded by law, including cases of willful misconduct, gross negligence, death or personal injury caused by negligence, nor non-waivable consumer rights in the jurisdictions where they apply.

11. Intellectual property

All intellectual-property rights in the Service — software, design, trademarks and code — belong exclusively to NestRules or its licensors. These Terms do not transfer any right to you beyond the limited license described in section 4.

If you believe any content on the Service infringes your rights, email us at legal@nestrules.app with the details and we will act under the applicable framework (DMCA, EU Directive 2019/790, etc.).

12. Termination

You may close your account at any time from the app. When you do, we will start the deletion process described in our Privacy Policy.

We may suspend or cancel your access to the Service if:

You breach these Terms.
There is reasonable suspicion of fraudulent, illegal or abusive use.
We are legally required to do so.

Except in an emergency or when legally required, we will try to notify you before suspending or canceling your account and will allow you to export your content within a reasonable time.

13. Indemnification

You agree to indemnify NestRules, its operators and contributors against claims, losses or expenses (including reasonable attorneys' fees) arising from:

Your use of the Service.
The content you enter.
Your breach of these Terms or applicable law.
Your infringement of third-party rights.

14. Dispute resolution and jurisdiction

These Terms are governed by the laws of Mexico, without regard to its conflict-of-laws rules.

The parties agree to submit any dispute arising from these Terms to the competent courts of Guadalajara, Jalisco, México, expressly waiving any other venue that might apply by reason of their present or future domiciles, except where applicable law grants the consumer a non-waivable right to litigate before the courts of their own domicile.

Nothing in this section prevents either party from seeking injunctive relief from the competent authority to protect intellectual-property rights or prevent irreparable harm.

15. Changes

We may modify these Terms at any time. When changes are significant:

We will notify you at least 15 days in advance by email and inside the app.
We will update the date and version at the top of this document.
If you continue using the Service after the effective date, you are deemed to accept the new Terms.
If you do not accept them, you may close your account without penalty before that date.

16. Force majeure and severability

We are not liable for breaches or delays caused by events beyond our reasonable control (force majeure), including natural disasters, cloud-provider outages, war, denial-of-service attacks or unexpected regulatory changes.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. Our failure to exercise a right on one occasion does not constitute a waiver of that right.

17. Contact

Legal matters: legal@nestrules.app
Privacy: privacidad@nestrules.app
Support: soporte@nestrules.app
Domicile: Dirección pendiente de confirmación — disponible a solicitud escribiendo a legal@nestrules.app